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The ACT Government's Inclusive Communication Guide

The ACT Government has launched the Inclusive Communication Guide to support respectful and culturally sensitive communication.

Inclusive communication is about how we speak and write to, for, and about everyone — in ways that are accurate, respectful, and affirming.

The guide includes practical examples that promote inclusive language across diverse communities — helping reduce bias, avoid stereotypes, and affirm the dignity of all people, including people with disability.

The guide provides clear, practical advice for developing inclusive written, verbal, and visual communications. You’ll find:

  • Tips on gender-neutral and culturally sensitive language
  • Guidance on using pronouns
  • “Use” and “avoid” examples to support everyday implementation
  • Guidance on using LGBTIQA+ flags, symbols and visual representation of the diversity of communities
  • A concise two-page summary for quick reference

Whether you're writing reports, developing policy, creating campaigns, or simply having conversations at work, this guide supports you to communicate with care and accuracy.

Explore the guide: act.gov.au/open/inclusive-communication-guide

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