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Accredited Mental Health Social Worker or Psychologist

REPORTING TO: Manager – Counselling and Wellbeing Services
EMPLOYMENT: Part-time (0.6 FTE) – consecutive days.
CONTRACT DURATION: To 30 June 2023.


POSITION OVERVIEW:

Working as part of a multi-disciplinary counselling, mental health and wellbeing team, the Accredited Mental Health Social Worker or Psychologist is responsible for providing ethical, high quality, inclusive, person-centred psychological interventions to Meridian’s clients, in line with the stepped care approach to mental health care and suicide prevention. Utilising a variety of evidence-based therapeutic and psychological approaches, the mental health professional provides psychosocial and other clinical client assessments, case conceptualisation using strengths-based goals and strategies, support, advocacy, safety planning and referral pathways for Meridian’s communities.

The Accredited Mental Health Social Worker or Psychologist supports clients with complex presentations and intersectional issues ranging from moderate to severe mental health presentations. Intersections for Meridian’s clients include living with HIV; the exploration and affirmation of gender identity, gender expression and presentation; sexuality; general emotional wellbeing; the impacts of minority stress; and other support contexts such as managing substance use, LGBTIQ+ ageing and domestic and family violence.


RESPONSIBILITIES:

  • Provide person-centred, outcomes-focused clinical psychological and psychosocial interventions using a range of evidence-based therapies and psychological strategies appropriate for a trauma-informed framework and focused on underserviced and at-risk LGBTIQ+ people, specifically Meridian’s communities.
  • Provide psychological and psychosocial interventions at different levels of intensity/risk as part of the stepped care approach to mental health care and suicide prevention.
  • Managing a daily minimum caseload of five (5) clients including intake, conducting needs and other psychological assessments, case conceptualisation, goal setting, boundary setting (including appropriate referrals to tertiary or acute services), expectation management, referral protocols and safety planning.
  • Identifying key issues for Meridian’s communities and understanding the intersectionality of case presentations with a view to wrap-around care.
  • Actively connecting, participating, and supporting all of Meridian’s services that support the health and welfare of the LGBTIQ+ community. This may include community engagement and health promotion activities such as the face of Meridian on stalls and panel presentations; developing and delivering wellbeing groups; developing curriculum for training opportunities, and nurturing relationships with internal and external stakeholders.
  • Strictly observing scope of practice, organisational and registration body ethical standards and professional boundaries.
  • Maintaining consistent and high-quality confidential records using Meridian systems and procedures.
  • Actively participating in and contributing to professional development activities including group supervision and external clinical supervision.
  • Comply with systems, policies and counselling procedures regarding ethical practice including procedures for protection of confidentiality. Meridian Incorporated
  • Other duties as directed, commensurate with existing skills, knowledge, and experience


ORGANISATIONAL CONTRIBUTION:

  • Delivering services that comply with Meridian’s organisational policies and procedures, legislative requirements, and the requirements of the mental health professional’s registering body.
  • Demonstrating a strong commitment to a culture of quality, continuous improvement, and service excellence.
  • Reinforcing and promoting the principles of diversity and inclusion and modelling Meridian’s values.
  • Actively support an organisational culture that is based on a peer-led framework to empower and support our communities, as well as promoting accountability, quality, good governance, and staff well-being.


SKILLS, KNOWLEDGE, EXPERIENCE AND KEY ATTRIBUTES:

  • Tertiary qualifications as an Accredited Mental Health Social Worker or in Psychology
  • Full registration with a professional body such as AHPRA or AASW, satisfactory completion of a National Police Check and an unrestricted Working with Vulnerable People registration in the ACT (or the ability to obtain WWVP registration).
  • Demonstrated experience working in a multidisciplinary team and contributing a unique value to range of disciplines in support of Meridian’s communities.
  • Demonstrated experience in delivering a variety of psychological and psychosocial interventions of varied intensity, using a range of evidence-based therapies and psychological strategies appropriate for a traumainformed framework.
  • Experience working with complex presentations and intersectional issues focused on the wellbeing of Meridian’s communities including people living with HIV, impacted by HIV and LGBTIQ+ communities.
  • Managing a caseload of clients including intake, psychosocial, needs and psychological assessments, case conceptualisation, strengths-based goals and strategies, boundary setting, advocacy, referral protocols and safety planning.
  • Excellent verbal and written communication skills including maintaining confidential client records compliant with the relevant legislation.
  • Ability to take direction, work independently within professional boundaries and contribute to the success of the wellbeing services as well as the whole organisation and its mission through the values of Meridian.
  • Experience maintaining relationships with stakeholders across a diverse range of government and community sector organisations.
  • Advanced computer literacy skills, including experience working with Microsoft Office Suite.
  • Understanding and commitment to the objectives and values of Meridian and the health and wellbeing needs of Meridian’s communities.


ADDITIONAL INFORMATION:

A salary package will be negotiated with the successful applicant/s and will be commensurate with skills and experience. Meridian offers very attractive salary and workplace benefits including additional leave for gender affirmation and parental leave. You may also elect to salary package a portion of your salary tax-free.


HOW TO APPLY:

All those considering applying should phone Tom Skelton, Manager Counselling and Wellbeing on 0412 882 855 to discuss the position in the first instance. To apply please submit a written application of no more than three pages, responding to the Skills, Knowledge, Experience and Key Attributes in the Position Description, a current resume, and contact details of at least two professional referees. Please send your application to [email protected]

Download Job Description

 


 

INTAKE, RECEPTION AND ADMININSTRATION SUPPORT OFFICER

REPORTING TO: Manager Wellbeing Services and Clinical Lead
EMPLOYMENT:
Part-Time
CONTRACT DURATION:
To June 2022


POSITION OVERVIEW

The purpose of this role is to provide intake, reception, and administrative support services to both clients and the wellbeing team in providing safe, confidential, empathic, and high-quality mental health and wellbeing services, including counselling, psychology, and social work.

Intake responsibilities include brief client intakes, basic risk assessment and confidential record keeping for incoming and outgoing referrals. The aim of this function is to ensure clients have ease of entry and support in accessing mental health services through Meridian’s suite of wellbeing services that includes multiple service streams with multiple eligibility criteria.

Reception and administration responsibilities include bookings and calendar management and supporting the efficient operation of a busy wellbeing team that includes a multi-disciplinary team of clinicians. More specifically, reception provides support and engages with clients who may have culturally sensitive needs. The role also supports clinicians in the safe delivery of mental health services along with support to Meridian staff in general as required. This role involves connecting with clients with low to severe mental health presentations along with the intersections for Meridian’s LGBTIQA+ clients including living with HIV; the exploration and affirmation of gender identity, gender expression and presentation; sexuality; general emotional wellbeing; the impacts of minority stress; and other support contexts such as managing substance use, LGBTIQA+ ageing and intimate partner and family violence.

PRIMARY RESPONSIBILITIES

  • Act as the primary culturally safe contact point for current and potential clients and referrers engaging with Meridian Wellbeing Services for intake and reception.
  • Daily assessment, management, and triage of incoming referrals in all forms including online booking forms and direct phone approaches.
  • Engage all clients via their preferred method of contact along with a determination to follow-up clients that have difficulties accessing services.
  • Reschedule client sessions to cover unplanned changes in staff availability or requests by clients.
  • Manage an Excel-based client database to clearly show incoming clients, fluctuations in demand, waitlists and client flow within the multi-disciplinary team including regular updates to the Clinical Lead.
  • Provide administrative support and services to the wellbeing team.
  • Support the Clinical Lead with co-ordinating regular clinical review meetings as required.
  • Work collaboratively with other Meridian teams, specifically internal referrals from HIV Client Services and the Sex Worker Outreach Program (SWOP).
  • Provide information to clients and referrers regarding all services offered by Meridian.
  • Provide regular and accurate reporting of client intakes and changes in demand, waitlist status for each stream, client presentations, and opportunities for improving service delivery. Meridian Incorporated
  • Reception coverage for the wellbeing therapeutic space including greeting clients as per COVID precautions, processing and receipting client payments and supporting clients with online service evaluations
  • Support where required with a range of health promotion and community development activities to support the health and welfare of people living with HIV and LGBTIQA+ communities.
  • Comply with the accredited quality standards of the National Standards for Mental Health Services.
  • Actively support an organisational culture that is based on a peer-led framework to empower and support our communities.
  • Other duties as directed, commensurate with existing skills, knowledge, and experience


SKILLS, KNOWLEDGE, EXPERIENCE AND KEY ATTRIBUTES

  • Relevant qualifications (eg. certificate in business administration) and/or relevant reception and office administration experience.
  • Commitment to supporting and working with Meridian’s communities including people living with HIV, impacted by HIV and LGBTIQA+ communities, and matching their needs to Meridian’s wellbeing services offering.
  • Knowledge, experience, or insight into the key mental health and social issues that commonly impact Meridian’s communities.
  • Able to demonstrate efficient, culturally sensitive, and empathic responses to client enquiries using client engagement skills including positive rapport building, with a wide range of clients, their family-of-choice and community allies to support clients to access the service(s) of their choice.
  • Ability to understand or the willingness and capacity to learn about the specific needs of clinicians including their Scope of Practice, ethical standards, and Meridian’s Code of Conduct.
  • Building and maintaining relationships with internal Meridian teams and external stakeholders across a diverse range of community-based services.
  • Excellent verbal and written communication skills including maintaining confidential client records compliant with the relevant legislation.
  • Able to provide ethical and empathic servicing of clients that are requesting services due to urgency or potential or impending risk. This includes the skills and experience of working with community members who may identify that they are at risk.
  • Advanced computer literacy skills, including confidential customer relationship management (CRM) databases and experience working with Microsoft 365.
  • Ability to work under general direction, independently and within professional boundaries and contribute to the success of the team.
  • Able to demonstrate a high degree of judgment, initiative, confidentiality and sensitivity in the performance of work.
  • Sound knowledge of office administration procedures and able to apply a working knowledge of statutory requirements relevant to the workplace.
  • Understanding and commitment to the objectives and values of Meridian and the health and wellbeing needs of Meridian’s communities including principles of diversity and inclusion and modelling Meridian’s values.
  • ACT Working with Vulnerable People Registration is essential.


ADDITIONAL INFORMATION

A salary package will be negotiated with the successful applicant/s and will be commensurate with skills and experience. Meridian offers very attractive salary and workplace benefits including additional leave for gender affirmation and parental leave. You may also elect to salary package a portion of your salary tax-free. This role is offered on a part-time basis.


HOW TO APPLY

To apply please provide a copy of your current resume and submit a written application of no more than three pages responding to the Skills, Knowledge, Experience and Key Attributes of the position. Contact details of two professional referees is also required if successful in being shortlisted for the position. Please send your application to [email protected]

 

Download Job Description

 



Student Placements and Internships

The ACT is fortunate to have so many high-quality learning institutions. We value the opportunity to assist students at a variety of levels across a range of disciplines to gain experience of a functioning workplace as well as increasing understanding of how a community and HIV organisation works.

We are particularly interested in working with people who are passionate about working with communities impacted by HIV, including but not limited to the LGBTIQ+ community, sex workers, people from high prevalence countries and people who inject drugs.

Meridian can work with students looking for experience in Counselling, Social Work, Health Promotion, Community Development, Policy Development and Business Studies. All student placements and interns are required to become volunteers of Meridian to do their placements.

We encourage students who would like to work with Meridian to approach us with their learning requirements. You can contact us or phone 02 6257 2855.


Meridian acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders both past and present.

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