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Feedback for Meridian

Partnering with service users and people in our community is essential for Meridian to continue to provide effective, safe and high-quality services.
Meridian values your feedback to

  • help us understand your needs
  • help us to work towards fixing any issues you may have
  • make improvements to services to you and others

This form provides you with the opportunity to make a comment, a suggestion or a complaint.
You may also phone or email us:
Phone: 02 6257 2855
Email: [email protected]
When you make a complaint or give feedback you will be treated with respect and your concerns will be dealt with according to our written policy and procedure.
The following are tips and hints for you to give us feedback;
Your options:

  • Talk to the person delivering the service directly or your clinical care coordinator, or
  • Talk to a person in charge eg: their supervisor or the Chief Executive Officer (CEO), or
  • Use Meridian's formal process by filling in the form below, or
  • Contact one of the agencies below.

    Other services:

    ACT Human Rights Commission (includes ACT Health Services Commissioner) 
    Level 2, 11 Moore Street Canberra City
    Phone: 02 6205 2222
    SMS: 0466 169997
    TTY: 02 6205 1666
    Postal: GPO Box 158 Canberra ACT 2601
    Email:    [email protected]

    ACT Human Service Registrar
    Email: [email protected]
    Phone: 02 6205 4608

Meridian acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders both past and present.

Copyright 2021 Meridian


Meridian is proud to work with our sponsors and partner organisations.

By developing a Reconciliation Action Plan, we hope to clearly identify actions and realistic targets detailing steps and priorities that advise on the rights, health and dignity of Aboriginal and Torres Strait Islander people who are impacted by HIV or at risk of HIV.

Meridian is proudly QIC Accredited.

Email:[email protected]

Phone:(02) 6257 2855
Address: Havelock House 85 Northbourne Ave
Turner ACT 2612