Partnering with service users and people in our community is essential for Meridian to continue to provide effective, safe and high-quality services.
 
Meridian values your feedback to

• help us understand your needs
• help us to work towards fixing any issues you may have
• make improvements to services to you and others

This form provides you with the opportunity to make a comment, a suggestion or a complaint.
 
You may also phone or email us:
Phone: 02 6257 2855
Email: [email protected]
 
When you make a complaint or give feedback you will be treated with respect and your concerns will be dealt with according to our written policy and procedure.
 
The following are tips and hints for you to give us feedback;
 
Your options:

• Talk to the person delivering the service directly or your clinical care coordinator, or
• Talk to a person in charge eg: their supervisor or the Chief Executive Officer (CEO), or
• Use Meridian's formal process by filling in the form below, or
• Contact one of the agencies below.
  

  Other services:

  ACT Human Rights Commission (includes ACT Health Services Commissioner) 
  Website: https://hrc.act.gov.au
  Level 2, 11 Moore Street Canberra City
  Phone: 02 6205 2222
  SMS: 0466 169997
  TTY: 02 6205 1666
  Postal: GPO Box 158 Canberra ACT 2601
  Email:    [email protected]

  ACT Human Service Registrar
  Website: https://www.communityservices.act.gov.au/home/contact_us
  Email: [email protected]
  Phone: 02 6205 4608