LGBTIQA+ people face many barriers to full inclusion in the workforce. A range of initiatives have been developed to remove these barriers; however, they largely focus on removing barriers within workplaces rather than to employment. Employment services can make a difference by facilitating and promoting inclusion within job seeking, recruitment, and hiring processes.
This paper presents the findings of a literature review into best practice initiatives for employment services that serve LGBTIQA+ people. It emphasises the needs and experiences of trans and gender diverse people as they experience additional and unique challenges in gaining employment. The paper aims to support employment agencies to work with LGBTIQA+ people in inclusive and respectful ways to support their entry into the workforce.
