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Meridian Wellbeing Services host the ACT’s leading, professional, peer-led counselling service for people living with HIV, people impacted by HIV, LGBTIQA+ people, their families-of-choice, carers and allies. Our qualified team provides confidential counselling for people who are seeking support to improve their mental health and wellbeing.

Meridian Wellbeing Services is committed to providing a safe, inclusive and non-judgemental therapeutic environment that values the unique lived experiences of anyone seeking counselling with our team.


Service Eligibility Criteria

  • Age: 15 years old and above
  • Currently living, working, or studying in the ACT
  • LGBTIQA+ people or people questioning/exploring identity and/or sexuality, their families-of-choice, carers and allies
  • People living with HIV and impacted by HIV

The Counselling service is free for people meeting the above eligibility criteria and is available for people without a Medicare card.


Scope of Practice

Please note that the below is currently out of our scope of practice:

  • Couple Counselling – while we do not see couples, we can provide individual support on relationship challenges. Please contact us to discuss your needs.
  • Diagnostic assessments
  • Gender Affirmation HRT Letter / Surgery Letter
  • Dialectical behaviour therapy (DBT)


Segment of Care

Meridian Wellbeing Services provides counselling and psychology support tailored to your specific needs, focusing on achieving your wellbeing goals. The segment of care model is designed to increase client access and cater to various support needs.

Depending on your goals, you can access between 4 to 8 sessions. The exact number of sessions will be collaboratively determined with your clinician.

Upon completing a segment of care, you can re-engage by submitting another referral, subject to a maximum of 12 sessions per 12-month period.

Wait time between Segments of Care will vary from time to time.



The current waiting time for Counselling Services is at least 4-6 weeks. 

To access the services, please complete one of the following forms.

Self-Referral Form   Client Referral Form

To make an enquiry, please contact Meridian Wellbeing Services on (02) 6257 0372 or via email at [email protected]



Meridian Wellbeing Services is not a crisis service.
We are an appointment-based service and we only respond to phone calls and emails during normal business hours - 9:00am to 4:00pm, Monday - Friday.

If you, or someone you know is in crisis please call the numbers below:
In an emergency always contact 000.
Access Mental Health open 24/7 | (02) 6205 1065 or 1800 629 354
QLife: Open 3pm - Midnight | 1800 184 527 |
Lifeline: Open 24/7 | 13 11 14 |
Domestic Violence Crisis Service: Open 24/7 | (02) 6280 0900 |

For those under the age of 25, there are also the following services available:
Kids Helpline: Open 24/7 | 1800 551 800 |
Eheadspace: 1800 650 890 |