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  4. Can I contact Meridian Wellbeing Services in a crisis or emergency?
Can I contact Meridian Wellbeing Services in a crisis or emergency? How can I make an enquiry or referral? Am I eligible for your services? What’s the cost? How many sessions can I access? Is there a waitlist? Do you only see people face-to-face? Do I need a referral from a health professional or a doctor? Do I need a Mental Health Care Plan? What can I talk about? What happens at my first appointment? What information will I need to provide at my first appointment? Are the appointments confidential? What if I need to change, cancel or miss an appointment? What are my rights and responsibilities as a client of your service? What are the rights and responsibilities of carers of clients of your service? What if I don’t like the clinician or the therapy? Can I get a medical certificate? How do I find Meridian?

Can I contact Meridian Wellbeing Services in a crisis or emergency?

Answer

Meridian Wellbeing Services is not a crisis service. We are an appointment-based service and respond to phone calls and emails during normal business hours: 9am to 4pm, Monday to Friday.

Our clinicians welcome discussions about difficult mental health experiences and how we can support keeping you safe. However, the focus of our service is on providing therapeutic support and counselling in a non-emergency setting.

If you are in crisis or if you have concerns about your safety or the safety of someone else, please contact emergency services on 000 or a crisis support service.