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  4. CAN I CONTACT MERIDIAN WELLBEING SERVICES IN A CRISIS OR EMERGENCY?
CAN I CONTACT MERIDIAN WELLBEING SERVICES IN A CRISIS OR EMERGENCY? HOW CAN I MAKE AN ENQUIRY OR BOOK IN AN APPOINTMENT? AM I ELIGIBLE FOR YOUR SERVICES? WHAT’S THE COST? HOW MANY SESSIONS CAN I ACCESS? IS THERE A WAITLIST? DO YOU ONLY SEE PEOPLE FACE-TO-FACE? DO I NEED A REFERRAL FROM A HEALTH PROFESSIONAL OR A DOCTOR? DO I NEED A MENTAL HEALTH TREATMENT PLAN? WHAT AM I ABLE TO TALK ABOUT? WHAT HAPPENS AT MY FIRST APPOINTMENT? WHAT INFORMATION WILL I NEED TO PROVIDE AT MY FIRST APPOINTMENT? ARE THE APPOINTMENTS CONFIDENTIAL? WHAT IF I NEED TO CHANGE OR CANCEL OR MISS AN APPOINTMENT? WHAT ARE MY RIGHTS AND RESPONSIBILITIES AS A CLIENT OF YOUR SERVICE? WHAT ARE CARERS' RIGHTS AND RESPONSIBILITIES AS A CLIENT'S CARER OF YOUR SERVICE? WHAT ARE YOUR COVID PRECAUTIONS? WHAT IF I DON’T LIKE THE CLINICIAN OR THE THERAPY? CAN I GET A MEDICAL CERTIFICATE? WHEN DO I PAY AND HOW DO I PAY? HOW DO I FIND MERIDIAN WELLBEING SERVICES?

CAN I CONTACT MERIDIAN WELLBEING SERVICES IN A CRISIS OR EMERGENCY?

Answer

Meridian Wellbeing Services is not a crisis service. We are an appointment-based service and we only respond to phone calls and emails during normal business hours - 9:00am to 4:00pm, Monday - Friday.

Our Mental Health Clinicians welcome discussions about difficult mental health experiences and how we can support keeping you safe. However, the focus of our service is on providing therapeutic support and counselling in a non-emergency setting.

If you are in crisis or if you have concerns about your safety or the safety of someone else, please contact emergency services or crisis support services.

Crisis contacts and other supports can be found here