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We understand that, for a lot of people, taking the first step of attending a counselling or psychology appointment can be stressful or intimidating. Your first appointment with a Counsellor or a Psychologist is called a Care Planning Session. In this session we will:

  • Get to know each other and ensure you feel safe and supported
  • Talk about the session, including confidentiality and safety
  • Begin a conversation about what has brought you to the service and how we can help support you
  • Listen to understand your unique circumstances and lived experience
  • Discuss your goals to guide the planning of your Segment of Care

In circumstances where there are other support needs, our Clinical Care Coordinator may reach out to discuss how we can best supoprt you.